How to Attach Files to an Order

Use the "Attachments" section of the Customer Service Form to attach any number of documents or files to an Order:

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The name and description fields are optional. You can use them to identify what the attachment is, or leave them blank. To mark the attachment as visible or downloadable by the customer, check the "Visible to Customer" checkbox.

You can also search for attachments across all orders. Use the main Order Attachments link on the side menu:

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