SoftSlate Cloud Platform Features
Best-of-breed business software functionality to jumpstart your business's success.
The SoftSlate Cloud Platform (SCP) core functions and features incorporate over 20 years' experience meeting complex client needs in the areas of ecommerce, content management, marketing, customer relationship management, and more. SCP features the best ideas for solving the most common business problems you're likely to have. Of course we realize that your requirements are also unique to your business - indeed they may well represent what sets you apart from your competition. So all our built-in features are designed to be easily extended or customized.
Ecommerce Features
- Address book, order history, wish lists, and other Customer Account features
- Dynamic UPS and USPS shipping rates, and Payment processing
- Agreements integrated with the checkout process
- Products, Attributes, and Options
- Discounts and Pricing
- Integration with Google Merchant Center, Google Analytics, and Google Tag Manager
Content Management Features
- Search Features
- Dynamic Forms
- Images, videos, and the lightbox
- Categories and the category tree; Brands; and Related Products
- Content Pages and reusable Content Blocks
- Search Engine Optimization (SEO)
- Carousels
Document Management Features
- Standalone agreements, and agreements integrated with checkout
- Tools to review and manage agreements in the Administrator
- UETA and E-SIGN Considerations
Shipping Features
Inventory Features
- Automated inventory tracking by product, product variant, product location, product variant location, or specific unit
- Dashboard for inventory level tracking by product, listing locations, product variants, and transfers
- Dashboard for unit tracking, listing locations, units, and transfers
- Ability to transfer inventory between locations, including integrated tracking with UPS and FedEx
- Low stock notifications, denying purchase when out of stock, and multiple decrement behaviors
Customer Relationship Management Features
- Customer Service Dashboard
- Ability to add notes and attachments to every order and customer in the system
- Notifications sent to customers placing orders based on order status
- Ability to send adhoc emails to customers from the administrative application
- Ability to schedule follow up emails to customers who have placed orders
- Add/Remove Items, change shipping methods, change billing and delivery address, and change payment methods, for each order
Accounting Features
- Payment processing including: capturing prior authorizations; capturing new payments against a customer payment profile; voids; and refunds
- QuickBooks integration
- Accounting dashboard listing orders that are received and their payment/sync status
Administrative Portal for Employees
- Flexible, powerful grid screens
- Imports and Exports
- Reports and Notifications
- Roles for fine-grained access control
- Audit logging keeps track of all sensitive changes made in the system
Integrations
- FedEx, UPS, USPS, Authorize.net, PayPal, QuickBooks, and more